SHIPPING POLICY

ORDER FULFILLMENT

All orders are processed within 24 - 48 hours, Monday - Friday

IN STORE PICK-UP

In store pick-up is available:

MONDAY - FRIDAY from 10 am - 5 pm | BY APPOINTMENT ONLY

An email will be sent to you when your order is ready for pick up.

Our studio is located at 46-588 Edward Ave, Richmond Hill, ON

FLAT RATE SHIPPING

$14.85 CAD flat rate STANDARD shipping across Canada

$18.99 CAD flat rate EXPRESS shipping across Canada

$19.95 CAD flat rate shipping across North America

FREE shipping on all orders over $135 CAD

FREE shipping on ALL giant inflatable balls worldwide

Orders are generally shipped within 48 hours, Monday - Friday. No orders are shipped during the weekend 

Standard delivery time is 2 - 7 days

TAXES & DUTIES

Import duties, taxes, charges and brokerage fees are typically collected upon delivery and are the buyer’s responsibility and are not included in the item’s price or shipping charges.

ORDER STATUS 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Please allow up to 48 hours for the tracking information to become available.